Do I need to sign a contract?

No, Poopy Paw's can start and stop your service over the phone or through the email. There is no minimum service period.

Do I have to be home during the service visits?

No, this service was designed with your convenience in mind. We only need access to your yard.

When do I pay?

All services are paid in advance unless prior arrangements have been made.

How do I pay?

We gladly accept cash, check, and credit/debit cards via Pay pal.

What happens if my check bounces?

You will be charged a $25.00 fee.

Can I get a refund if I cancel service?

Yes, all refunds are pro-rated.

What if I want to vacation hold?

If you choose to skip several service visits, please let us know.

What about bad weather?

Omaha's weather is unpredictable so to ensure the safety of our technicians we may have to post pone our visit that week.
As a rule if the public schools are closed, we are too.

Does Poopy Paw's work during the Holidays?

We do not work on the following days: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, & Christmas Eve or Day. We will pick up the following week.

Why not just let it disintegrate?

Dog feces are protein based and are therefore poisonous to lawns. Also, it can take more than one year to breakdown. More importantly though, it can pose a health hazard to both humans and pets.

Why should I hire Poopy Paw's to clean my yard?

It is time consuming, and no one really wants to do it. Besides, you have better things to do with your time, like relaxing and enjoying your leisure time with your dog(s) and family, so let us handle your dog's business and haul it away.

Does Poopy Paw's charge extra for a first time cleaning?

A first time cleaning start at $25.00 and up.

Is it possible to get a onetime only service?

Yes, one time only or short-term services may be easily arranged, but we encourage you to subscribe to our weekly service for added convenience.

How much is a onetime spring cleaning?

$25.00 - $55.00 (depending on lot size and amount of waste)

Should I unlock my gate on the day of my scheduled visit?

Yes, we do not climb or jump over fences, so please have your gate unlocked on the day of your scheduled visit. If your gate is locked when we come to do the work we will try to notify you so we can gain access. In order to be fair to both parties involved we have come up with the following solution:

A: This is allowed to happen once.

B: You will incur the regularly weekly fee after the fist missed attempt; and

C: this is fair since the technician drove to your house and with the next coming week will have to pick up twice as much waste.

Can we work with your dog in the yard?

We usually get along well with dogs, so in most cases this is not a problem. However, there are some cases when a dog will not let us into the yard. If you know that your dog is wary of strangers, or if it becomes apparent that your dog will not allow us to clean the yard, then we would ask that you restrain or confine the dog. We do not want to take any unnecessary risks with your dog or our staff. If your dog will not allow us to clean the yard when we come to do the work, you will still be charged for the visit.

Where does all the waste go?

We double bag the pet waste and dispose of it in compliance with all local rules and regulations so you never have to see or smell it again.

What happens if you check the yard and some waste has been missed?

Although we try to do the best job we possibly can, there is a time when a technician may miss something. No one is perfect. It could be that trees, leaves, high grass or other objects have gotten in the way or it could be that it was just plain missed. We strive to do our best, please call if you are not satisfied so we can rectify the situation.